ACHIEVE Certificate Programs: Your Path to Professional Growth

Conflict Management

This program gives participants an opportunity to develop a set of competencies to manage conflict effectively. If you would like to complete this certificate program, please follow the steps detailed below.

Chances are you’ve been negatively impacted by workplace conflict at some point in your career. This certificate program gives you the fundamental tools required to manage conflict in today’s work environment. You will learn how to communicate effectively during conflict and gain the skills to successfully manage your own emotions, engage in the resolution process, and have difficult conversations that are respectful and professional.

Core/mandatory workshops:

Conflict Resolution Skills
Dealing with Difficult People
Difficult Conversations – Strategies for Challenging Discussions
Diversity, Equity, and Inclusion – How to Build a Thriving Workplace for Everyone
Mediation – Facilitating Conflict Resolution
Personality Differences in the Workplace

Elective workshops:

Elective workshops make up the additional hours of training you need to reach 60 hours. These can be chosen from any of ACHIEVE’s in-person, live virtual, or on-demand workshops.

Suggested elective workshops to complete this certificate are:

Assertive Communication
Emotional Intelligence
Generations – Capitalizing on Differences
Managing Difficult Phone Calls
Respectful Workplace – Strategies for a Healthy Environment
You can find all our available workshop topics here.

Leadership and Management

This program gives participants an opportunity to develop a set of competencies to lead with confidence and skill. If you would like to complete this certificate program, please follow the steps detailed below.

Are you a leader or manager who wants to set the tone and create a culture of performance in your organization? You have a pivotal role in your workplace, which is why it’s important to take the time to refine your leadership competencies and build new skills. This program explores a leader’s role in influencing, motivating, and inspiring others, as well as management’s role in directing and organizing their teams.

Core/mandatory workshops:

Leadership – The Essential Competencies
Conflict Resolution Skills for Leaders
Leadership and Culture – How to Create a Workplace Where People Like to Work
Leading High-Performance Teams
Management and Supervision – The Crucial Skills
Coaching Strategies for Leaders – Conflict, Performance, Change
Managing Mental Health in the Workplace

Elective workshops:

Elective workshops make up the additional hours of training you need to reach 60 hours. These can be chosen from any of ACHIEVE’s in-person, live virtual, or on-demand workshops.

Suggested elective workshops to complete this certificate are:

Change Management – A Leader’s Guide
Employee Engagement
Leadership Insights – Ideas to Take You Further
Performance Management
Trauma-Informed Leadership
You can find all our available workshop topics here.

Leadership Essentials

Whether you are an aspiring, new, or experienced manager, it’s important to always look for ways to develop your leadership skills. This program teaches you how to create happier, healthier, more motivated teams where everyone feels supported. In just eight two-hour sessions, you will learn the skills you need to effectively lead your team and your organization toward achieving its mission.

Learn from Someone Who’s Been Where You Are 

One of our experienced facilitators will teach you core leadership competencies and challenge you to expand on what you learn through group discussions and interactive activities.
Once you’ve completed the program, you can also schedule up to three coaching sessions with the facilitator.* This is an opportunity to gain valuable insights on how to apply what you’ve learned to your workplace. The facilitator can also help you map out your career or figure out the next steps in your leadership development.

Create Meaningful Connections

This program is also an opportunity to expand your network. You will have many opportunities to connect with other enthusiastic learners, all committed to growing as leaders.