CTRI ACHIEVE

Leadership & Management

Workplace Skills

Emotional Intelligence

Knowing and Using Our Emotions to Thrive at Work

Gain practical, evidence-based skills and confidence through comprehensive training designed for real-world application.

4.9 (12,500+ enrolled)

Access On-Demand View Upcoming Dates

Available for Private Delivery

Certificate Included

Emotions are powerful and can be challenging to define, yet they play a crucial role in our interactions and well-being. Emotional intelligence is the ability to understand and manage our own emotions, as well as recognize and influence the emotions of others.

This workshop explores the importance of emotional intelligence in the workplace, giving you the tools to enhance your emotional awareness and communication skills. Through self-assessment and skill development exercises, you will learn to identify and articulate your own emotions, constructively respond to the emotions of others, and create an environment where everyone feels heard and understood. You will gain practical skills to improve your emotional intelligence, leading to better relationships and more effective leadership.

Learning Objectives

Define emotional intelligence

Recall the five skill areas of emotional intelligence: self-awareness, emotional regulation, noticing others, social facilitation, engagement balancing

Practice associating their own physical sensations with named emotions

Strengthen their own emotional intelligence using exercises they have practiced during the workshop

Apply their understanding of emotional intelligence to reading the emotions of others and facilitating desired outcomes in practical workplace scenarios

12,500+

Professionals Trained

4.3 Stars

Trustpilot Rating

500+

Organizations Served

Choose Your Format

Training options built for real-world needs.

Most Popular

On-Demand Workshop

Recorded workshop for flexible, self‑paced learning.

$119

/ per person

Start right away – no scheduling required

Learn at your own pace, in manageable sections

Follow along with a full downloadable manual

Earn a certificate and continuing education credits

Access anytime, on any device

Share access across your team for consistent learning

Live Virtual Workshop

Interactive sessions with experienced facilitators.

From $299

/ per person

Learn from an experienced facilitator

Ask questions and get real-time guidance

Connect and learn alongside peers

Engage in discussions and practical exercises

Earn 6 CECs per day of training

Receive a certificate upon completion

View Upcoming Dates

Private Training

Personalized training solutions for your team.

Additional Options

On-Demand Webinar

Condensed training in a video format.

Standalone written learning resource.

Our Approach

Grounded in research, practical application, and real‑world experience.

Accessible

Clear, approachable learning without unnecessary jargon.

Applicable

Content designed for real‑world challenges and opportunities.

Engaging

Facilitators bring content to life through stories and examples.

Practical

Skills and tools designed for everyday use in your setting.

What People Are Saying

Insights from our participants.

"

I'll definitely be on the look out for further training from Achieve. Through other participants I have heard excellent things about other courses. The strengths of the training were the ease of access and the excellent trainer who knew their materials very well and included all participants in the lecture."

Katja Moehl

Bay St. George Residential Support Board

"

ACHIEVE Centre for Leadership has become one of our most trusted resources for all things related to workplace culture and leadership. We have utmost confidence that any of their resources and materials are well-researched, verified, and represents best-practice in the industry. "

Nicole McKeen

City of Kawartha Lakes

"

The best parts of the workshop were that the instructor was engaging, knowledgeable, and professional, and that the diverse group of participants provided interesting contributions and discussion."

Laine Jensen

Edmonton Police Service

Frequently Asked Questions

Common questions about the training.

This training is for:

Leaders, managers, and supervisors

Human resources and people operations teams

Executive directors and senior leadership

Team leads and project managers

Employees moving into leadership roles

Professionals in corporate or organizational settings

Nonprofit and public sector administrators

Anyone who wants to strengthen their leadership and team skills

What’s the difference between an on‑demand workshop and a one‑hour webinar?

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On‑demand workshops are full‑length recordings of our workshops and allow you to explore a topic in depth at your own pace. One‑hour webinars are shorter, condensed sessions focused on key concepts and designed for a brief introduction or refresher.

Are live virtual workshops different from in‑person workshops?

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The learning experience is very similar. Both formats are facilitator‑led and interactive, with discussion and activities. Live virtual workshops are delivered online, while in‑person workshops take place on-site.

Do I receive a certificate after completing a training?

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Yes. Participants receive a certificate of completion for eligible formats, including workshops, webinars, and e‑courses. Details are provided with each training.

Can this training be delivered privately for our organization?

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Yes. All topics are available for private delivery and can be customized to your group’s context, schedule, and learning goals.

Ready to Get Started?

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Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included