Wanting to be recognized is a basic human need.  As such, to acknowledge and recognize are key human drivers of employee...

Becoming trauma-informed is not a simple, straightforward process – it may take an organization in multiple directions instead of on a linear path.

When we talk about organizational change, words like “resistance” and “opposition” typically spring to mind. But do people always oppose change?

It is not fair to point fingers at those who stay silent and blame them for not having enough courage or assertiveness.  This isn’t a character issue; it’s a culture issue. 

While I only cook about once a week, sometimes I like to try making something new beyond my go-to meals...

Our job as leaders is both to hear the tension filled stories of others and acknowledge the tension or pain they may be experiencing, and then to move them towards curiosity.

As I’ve written about previously, I’m not a fan of the annual performance review. There are so many ways to...

When it comes to managing conflict in the workplace, how leadership responds matters a great deal.

I find that the holidays are a great time to rejuvenate through diving into a book. As you head into...

As a leader, it is scary to contemplate the implications of an embarrassing or crippling scandal.

Do you find your work meaningful? There are undoubtedly many factors that influence whether you find meaning in your work...

As we all know, first impressions matter!  What do you want your new employee to be impressed by when she walks in the door that first morning?