On-Demand Workshops

Management and Supervision

The Crucial Skills

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$149.00
4

Continuing Education
Credit Hours (CEC)

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must be learned. This workshop presents the crucial skills for managing employment relationships from beginning to end, with particular focus on hiring and performance management. Participants will also consider how their communication and personal approach to management affects the people they lead.

Trainer: Eric Stutzman, Chief Executive Officer

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Each on-demand purchase is for one viewer. Please purchase one copy per viewer.

Learning Objectives

Upon completion of this workshop, participants should be able to:

  • To appreciate the critical role of management and supervision in creating healthy workplaces
  • To understand their own management style and how that may affect those they supervise
  • How to hire and initiate the employment relationship to create the best chance of generating engagement
  • How to manage the employment relationship through performance management practices
  • How to initiate discipline in ways that are respectful and dignified for all parties

Note: An e-manual for this workshop is included in purchase.

Some of the Topics Reviewed

  • The Role of Management
  • Essential Management Aptitudes and Skills
  • Management Styles Assessment
  • How to Adapt Your Management Style
  • Hiring New Employees for Talent and Fit
  • Managing Employee Performance
  • Writing Objective Performance Evaluations
  • Stages of Progressive Discipline
  • Terminating the Employment Relationship

Target Audience

This is an introductory-intermediate level workshop for leaders, managers and supervisors, and anyone who is a leader within an organization.

Completing Workshop

Upon viewing the entire workshop, you will be prompted to take a 30 to 60-question test over the content, and then you will receive a participation certificate. Please allow 30-60 minutes to complete the test.

Trainer: Eric Stutzman

Chief Executive Officer

Eric is the Chief Executive Officer of ACHIEVE Centre for Leadership and co-author of The Culture Question and Don't Blame the Lettuce. He is a caring and insightful leader who believes that building authentic relationships is the best way to lead people effectively. Eric has provided leadership in the field of conflict resolution and mediation since completing a degree in Sociology with a focus on mediation and peacemaking. He is a Chartered Mediator and a past president of the Alternative Dispute Resolution Institute of Manitoba. Prior to working with ACHIEVE, Eric was an administrator, board chair, senior mediator, trainer, and lead negotiator for a variety of other organizations. He believes that the best leaders and employees turn their minds first to listening with curiosity, and never put operations before people. Eric is a gifted trainer and speaker who makes material come alive for participants through humour, storytelling, and real-world application. Eric’s thoughts on leadership and organizational culture can be found here. Contact Eric at: [email protected] 204-783-2069

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