On-Demand Workshops

Assertive Communication

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$119.00
2.5

Continuing Education
Credit Hours (CEC)

Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness. In this training, participants will build an awareness of their communication patterns and learn to deal confidently with people around them. This workshop is fun, meaningful, and highly effective for improving communication awareness and skills.

Trainer: Jessica Antony,

Each on-demand purchase is for one viewer. Please purchase one copy per viewer.

Learning Objectives

Upon completion of this workshop, participants should be able to:

  • Discuss personal boundaries and practice saying “no” when appropriate
  • Make clear and concise requests
  • Practice giving corrective feedback

Note: An e-manual for this workshop is included in purchase.

Some of the Topics Reviewed

  • What’s Required for Effective Communication
  • Assertiveness Self-Assessment
  • Characteristics of Aggressive and Passive Communicators
  • Assertive Communicator Characteristics
  • Assertive Body Language
  • Strategies for Giving Directions
  • How to Say “No” Assertively
  • Skills for Making Requests
  • Giving Corrective Feedback

Target Audience

This is an introductory-intermediate level workshop.

Completing Workshop

Upon viewing the entire workshop, you will be prompted to take a 30 to 60-question test over the content, and then you will receive a participation certificate. Please allow 30-60 minutes to complete the test.

Trainer: Jessica Antony

Jessica is a communications specialist with over a decade of experience helping others share their stories, with a focus on collaborative communication, editorial development, and content creation. She has a bachelor’s degree in Rhetoric and Communications and a master’s degree in Media Studies. Jessica facilitates workshops on leadership, communication skills, and content creation, and has been teaching in the Department of Rhetoric, Writing, and Communications at the University of Winnipeg since 2009. In all her work, she is committed to developing and maintaining trusting relationships, with an attention to cultural differences, working styles, and mutual goals. Jessica is enthusiastic about helping people strengthen their ability to communicate clearly, respectfully, and with ease. She is a dynamic and engaging facilitator who is enthusiastic about understanding people’s communication styles and approaches to help them improve their capacity to effectively and respectfully communicate with those around them. Read blogs written by Jessica here.

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