Workplace Culture

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Workplace Culture

Why Organizations Should Embrace DEI Principles

Organizations that embody DEI (Diversity, Equity, & Inclusion) principles are stronger because they foster more inclusive work environments that honour and support people’s differences.

Workplace Culture

Why Workplace Culture Matters

[Excerpt from The Culture Question] Workplace culture is the most significant factor that influences happiness, work relationships, and job satisfaction....

Workplace Culture

Workplace Culture and Customer Service

Don’t Blame the Lettuce

I recently had an unsettling customer service experience when I went to pick up some dry cleaning. The employee behind...

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