[Excerpt from The Culture Question] One of the problems with motivation is that we often don’t consider who actually wants...

Almost everyone I’ve talked to remembers a performance review that had a negative impact on them, causing a range of adverse emotions from anger and frustration to anxiety and sadness.

Feedback should be a conversation that protects the dignity of the employee, upholds your professional integrity, and clearly communicates what changes need to be made.

Who are you?  Really! What makes you tick, what gets you going? What are you good at?  What are you...

Often when we look back at our life experiences, we can see signs of our strengths emerging early on. I...

Leadership development is a journey that takes time and requires work. We don’t “get there” – we don’t arrive at a place when we are “finished” developing as a leader.

Friday is date night for my husband and me. Typically we order takeout, play a round or two of cards,...

The Paper Chase is a 1973 film that sets a great example of how not to build a team. The...

When I started mediating, I found I was dealing with some very resistant people. I discovered firsthand that people who...

After years of working as a mediator, consultant, and organizational leader, I now understand that there are at least six...

Whether you are beginning as a new leader or have many years of experience changing positions and organizations, here some things you can do to help smooth the process.

Onboarding is not a single act or event where the new employee meets new people. It’s a multifaceted, ongoing process that remains active throughout the employee’s career at the organization.