In-Person Workshops

Leadership and Management Certificate Program

Method of Delivery

Presentation, experiential practice, case study exercises, personal reflection, and small group discussions.

Note: A printed manual for this workshop is included, and received at the event.

Excellent TrustPilot 4.5 Star Average Rating
4.5 out of 5

Based on 80+ reviews

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Some of the Topics Included

  • Creating a Personal Set of Leadership Goals
  • Distinguishing Between Managing and Leading
  • Understanding the Importance and Role of Leadership and Management
  • Identifying Your Leadership Style
  • Practicing and Honing Coaching Skills
  • Assessing the Impact of Workplace Culture on Employee Engagement
  • Recognizing a Leader’s Role in Supporting Individual and Team Development
  • Offering Support and Responding Appropriately to Mental Health Concerns

Target Audience

This certificate program is an introductory-intermediate level program for leaders, managers and supervisors, and anyone who is a leader within an organization looking to build their leadership influence and skills.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

The fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture, transcribe, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations.

Trainer: Ken Harkness

Ken is a Certified Executive Coach, consultant, and senior leader with over 20 years of experience helping leaders and teams achieve meaningful change. He has a strong background in leadership development, organizational change management, and process improvement. As a Professional Certified Coach through the International Coaching Federation, Ken has supported leaders at all levels to improve performance and alignment across teams, helping them figure out where they need to go and move past what is getting in the way. As a trainer and coach, Ken enjoys connecting with people who have a passion for learning and a willingness to take on challenges that create personal growth.

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Trainer: Gillian Howie

Gillian is an experienced leader with years of expertise leading in the insurance industry. She earned her Chartered Insurance Professional (CIP) designation through the Insurance Institute of Canada. Gillian’s leadership spans over two decades in areas including operations, customer experience, product delivery, and program administration. She has organized and facilitated educational sessions within the industry and has a keen interest in ensuring there are opportunities for professional growth that are easily applied in a day-to-day capacity. Gillian’s core values are integrity, truthfulness, and kindness. She is passionate about creating opportunities for others to identify their strengths and helping them achieve their goals, whether that be in an individual contributor capacity or within the leadership space. Gillian believes there is space for everyone at the table, and that remaining curious is the key to success. Her approach to learning combines collaboration, application, and a healthy dose of humour and fun.

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