Workplace rituals are defining events that repeat themselves in the life cycle of an organization, and they reflect and communicate its values and priorities in powerful ways.

Purpose should matter not only to employees. It should matter to our customers, clients, and the broader community as well....

We all enjoy having friends at work and being part of a group. After all, we are social creatures and...

If you work in an office with more than a few people, in all likelihood you will see or experience...

“Dream a dream, form a team.” This was the mantra at an organization where I used to work. Teams were...

In the workshops I teach, I often talk about hiring for fit with an organizational culture. When I say this,...

Excerpt from The Culture Question: Why do you work? Why does anyone work? Ask your friends and coworkers, and you...

A fine dining experience this past weekend showed me just how important it is that staff are interested in what...

In my work as a school board superintendent, I had the great privilege of leading and participating with many teams....

Organizations that embody DEI (Diversity, Equity, & Inclusion) principles are stronger because they foster more inclusive work environments that honour and support people’s differences.

Disconnection in the workplace creates barriers to communication, causing people to withdraw and withhold information because they are working in isolation.

Last year, I, Wendy, painted my deck. I was sure it would be a long and painful experience, and I...