Live Virtual Workshops

Assertive Communication

October 03, 2024
(09:00 AM - 04:00 PM CDT )
$299.00 (regular rate)
$269.00 (*early rate)
Location: Online Virtual
*early rate expires 09/12/2024
6
Continuing Education
Credit Hours (CEC)

Assertive Communication - Live Virtual - October 3, 2024; 9am-4pm Central Time

Early rate expires 09/12/2024

Quantity: 1 $ 269.00
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Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness. In this training, participants will build an awareness of their communication patterns and learn to deal confidently with people around them. This workshop is fun, meaningful, and highly effective for improving communication awareness and skills.

Learning Objectives

Upon completion, participants should be able to:

  • To define assertive communication
  • To practice giving an assertive opinion
  • To discuss personal boundaries and practice saying “no” when appropriate
  • To outline the steps for giving corrective feedback in the form of a DESO script
  • To identify options of response receiving negative feedback

Method of Delivery

Presentation, video, experiential practice, personal reflection, delivered electronically.

*Please allow only the registered individual(s) to view the materials.

Some of the Topics Included

  • What’s Required for Effective Communication
  • Assertiveness Self-Assessment
  • Characteristics of Aggressive and Passive Communicators
  • Assertive Communicator Characteristics
  • Assertive Body Language
  • Guidelines for Offering an Opinion
  • Strategies for Giving Directions
  • How to Say “No” Assertively
  • Skills for Making Requests
  • Giving Corrective Feedback
  • Dealing with Difficult Responses

Target Audience

This is an introductory-intermediate level workshop.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

This is a live virtual event, please check your system requirements prior to registering.

Trainer: Jennifer Kelly

Jennifer is a facilitator and instructional designer with over 12 years' experience designing and delivering in-class and online training workshops. She holds a Master of Arts in Applied Communication and a Bachelor of Post-Secondary Education. Jennifer has designed and facilitated courses in core areas such as workplace psychological safety, interpersonal communication, and conflict resolution. As a certified Positive Psychology Coach, she has trained in the study of workplace wellness and personal well-being. Jennifer is passionate about creating psychological safety in the workplace and believes it is what truly leads to high-performing and motivated teams. She is an energetic and thoughtful presenter who is committed to providing learning experiences that are fun, engaging, and easily applicable. Read blogs written by Jennifer here.

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