Live Webinars

Managing the Unexpected

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August 26, 2026
(01:00 PM - 02:00 PM CDT )
Location: Online Virtual
Facilitator Mark Schinkel
1
Continuing Education
Credit Hours (CEC)
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Managing the Unexpected - Live Webinar - August 26, 2026; 1pm-2pm Central
$ 49.00 CAD (regular rate) + tax
Quantity: 0
Total Price: $0.00 USD
Managing the Unexpected - Live Webinar - August 26, 2026; 1pm-2pm Central
$ 49.00 CAD (regular rate) + tax
Quantity: 0
Total Price: $0.00 USD
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Managing the Unexpected - Live Webinar - August 26, 2026; 1pm-2pm Central
$ 49.00 CAD (regular rate) + tax

When you work with people, the unexpected is bound to happen. And as a team lead, it’s your job to adapt, make decisions under pressure, and communicate these to your team.
This webinar gives you practical tools and skills to address emotionally complex, people-centred workplace challenges, such as major illnesses, sudden departures, ethical
breaches, and other destabilizing disruptions. You’ll be challenged to address the unexpected using a trauma-informed lens, so you can navigate these situations with
compassion, clarity, and confidence. When you take a trauma-informed approach, you better understand the human impacts of these types of events and can reduce their
duration and impact. You’ll leave this webinar knowing how to facilitate recovery, reflection, and renewal after a destabilizing event, so you can create a culture of readiness and a more resilient team.

Learning Objectives

At the end of this webinar, participants should be able to:

  • Understand and assess the impact of unexpected, people-related disruptions
  • Use leadership tools and skills to provide an effective, timely response
  • Demonstrate compassionate, calm, and clear communication under pressure

*Please allow only the registered individual(s) to view the materials.

Method of Delivery

Presentation, personal reflection, case studies, delivered electronically.

Target Audience

This webinar is for leaders, supervisors, managers, HR professionals, or anyone who wants to learn key skills to guide their team through unexpected, people-related disruptions in the workplace.

Terms & Conditions

View our cancellation policy and other information regarding your webinar here.

The fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture, transcribe, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Facilitator: Mark Schinkel

For over 30 years, Mark Schinkel has served in public education as a Teacher, School Administrator, Executive Superintendent of Human Resource Services, and Senior Superintendent of Student Achievement and Well-Being with the Waterloo Region District School Board. He holds a Bachelor of Science degree in Management, as well as Bachelor of Education and Master of Religion degrees. Mark’s commitment to organizational excellence, building highly effective teams, and leadership development provides a wealth of practical experience in creating the conditions that allow employees to flourish in a safe, inclusive, healthy, purposeful, and productive work environment. He believes that effective leaders leverage and nurture the natural relationship between productivity, organizational goals, healthy work environments, and individual well-being. As an experienced and considerate facilitator, Mark places a high value on creating an engaging, practical, and fun learning experience that is focused on identified participant learning goals and outcomes. Read blogs written by Mark here.

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