Live Webinars

Conflict Resolution Skills

April 09, 2026
(01:00 PM - 02:00 PM CDT )
Location: Online Virtual
Facilitator Jennifer Kelly
1
Continuing Education
Credit Hours (CEC)
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Conflict Resolution Skills - Live Webinar - April 9, 2026; 1pm-2pm Central Time
$ 49.00 CAD (regular rate) + tax
Quantity: 0
Total Price: $0.00 USD
Conflict Resolution Skills - Live Webinar - April 9, 2026; 1pm-2pm Central Time
$ 49.00 CAD (regular rate) + tax
Quantity: 0
Total Price: $0.00 USD
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Conflict Resolution Skills - Live Webinar - April 9, 2026; 1pm-2pm Central Time
$ 49.00 CAD (regular rate) + tax

The results of unhealthy and poorly managed conflict create a negative impact for individuals and groups. Those people who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to healthier, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. This webinar explores the various dynamics of conflict, including its sources and how it often escalates in predictable patterns. Viewers will learn skills for responding confidently and effectively to conflict.

Learning Objectives

At the end of this webinar, participants should be able to:

  • To describe several conflict models
  • To identify a variety of simple tools to effectively manage conflict

*Please allow only the registered individual(s) to view the materials.

Method of Delivery

Live webinars contain 60 minutes of instruction from the facilitator using visual powerpoint slides and include a 5-10 minute Q&A at the conclusion where you can ask questions directly to the instructor and hear feedback from them in realtime.

Target Audience

This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.

Terms & Conditions

View our cancellation policy and other information regarding your webinar here.

The fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture, transcribe, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Facilitator: Jennifer Kelly

Jennifer is a facilitator and instructional designer with over 12 years' experience designing and delivering in-class and online training workshops. She holds a Master of Arts in Applied Communication and a Bachelor of Post-Secondary Education. Jennifer has designed and facilitated courses in core areas such as workplace psychological safety, interpersonal communication, and conflict resolution. As a certified Positive Psychology Coach, she has trained in the study of workplace wellness and personal well-being. Jennifer is passionate about creating psychological safety in the workplace and believes it is what truly leads to high-performing and motivated teams. She is an energetic and thoughtful presenter who is committed to providing learning experiences that are fun, engaging, and easily applicable. Read blogs written by Jennifer here.

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