Live Virtual Workshops

Managing the Unexpected

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January 28, 2026
(09:00 AM - 04:00 PM CT )
$399.00 (regular rate)
$359.00 (*early rate)
Location: Online Virtual
Trainer Mark Schinkel
*early rate expires 01/07/2026
6
Continuing Education
Credit Hours (CEC)

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Managing the Unexpected - Live Virtual - January 28, 2026; 9am-4pm Central Time

Early rate expires 01/07/2026

Quantity: 1 $ 359.00
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When you work with people, the unexpected is bound to happen. And as a team lead, it’s your job to adapt, make decisions under pressure, and communicate these to your team.

This workshop gives you practical tools and skills to address emotionally complex, people-centred workplace challenges, such as major illnesses, sudden departures, ethical breaches, and other destabilizing disruptions. You’ll be challenged to address the unexpected using a trauma-informed lens, so you can navigate these situations with compassion, clarity, and confidence. When you take a trauma-informed approach, you better understand the human impacts of these types of events and can reduce their duration and impact.

You’ll leave this workshop knowing how to facilitate recovery, reflection, and renewal after a destabilizing event, so you can create a culture of readiness and a more resilient team.

Learning Objectives

Upon completion, participants should be able to:

  • Understanding the Impacts of Unexpected Events
  • Cultivating a Trauma-Informed Mindset
  • Avoiding the Pitfalls of Ineffective Leadership
  • Effective Communication and Decision-Making Under Pressure
  • Cultivating a Culture of Readiness
  • Addressing Common Destabilizing Disruptions
  • Addressing Common Destabilizing Disruptions Recovery, Reflection, and Renewal

Method of Delivery

Presentation, case studies, experiential practice, personal reflection, and small group discussions.

*Please allow only the registered individual(s) to view the materials.

Note: An e-manual for this workshop is included in purchase.

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Some of the Topics Included

  • Understanding the Impacts of Unexpected Events
  • Avoiding the Pitfalls of Ineffective Leadership
  • Effective Communication and Decision-Making Under Pressure
  • Cultivating a Culture of Readiness
  • Addressing Common Destabilizing Disruptions

Target Audience

This workshop is for leaders, supervisors, managers, HR professionals, or anyone who wants to learn key skills to guide their team through unexpected, people-related disruptions in the workplace.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Mark Schinkel

For over 30 years, Mark Schinkel has served in public education as a Teacher, School Administrator, Executive Superintendent of Human Resource Services, and Senior Superintendent of Student Achievement and Well-Being with the Waterloo Region District School Board. He holds a Bachelor of Science degree in Management, as well as Bachelor of Education and Master of Religion degrees. Mark’s commitment to organizational excellence, building highly effective teams, and leadership development provides a wealth of practical experience in creating the conditions that allow employees to flourish in a safe, inclusive, healthy, purposeful, and productive work environment. He believes that effective leaders leverage and nurture the natural relationship between productivity, organizational goals, healthy work environments, and individual well-being. As an experienced and considerate facilitator, Mark places a high value on creating an engaging, practical, and fun learning experience that is focused on identified participant learning goals and outcomes. Read blogs written by Mark here.

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