Live Virtual Workshops

Emotional Intelligence

Knowing and Using Our Emotions to Thrive at Work

July 30, 2025
(09:00 AM - 04:00 PM CDT )
$329.00 (regular rate)
$299.00 (*early rate)
Location: Online Virtual
Trainer Elaine Pedersen
*early rate expires 07/09/2025
6
Continuing Education
Credit Hours (CEC)

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Emotional Intelligence - Live Virtual - July 30, 2025; 9am-4pm Central Time

Early rate expires 07/09/2025

Quantity: 1 $ 299.00
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Emotions are powerful and can be challenging to define, yet they play a crucial role in our interactions and well-being. Emotional intelligence is the ability to understand and manage our own emotions, as well as recognize and influence the emotions of others.

This workshop explores the importance of emotional intelligence in the workplace, giving you the tools to enhance your emotional awareness and communication skills. Through self-assessment and skill development exercises, you will learn to identify and articulate your own emotions, constructively respond to the emotions of others, and create an environment where everyone feels heard and understood. You will gain practical skills to improve your emotional intelligence, leading to better relationships and more effective leadership.

Learning Objectives

Upon completion, participants should be able to:

  • Define emotional intelligence
  • Recall the five skill areas of emotional intelligence: self-awareness, emotional regulation, noticing others, social facilitation, engagement balancing
  • Practice associating their own physical sensations with named emotions
  • Strengthen their own emotional intelligence using exercises they have practiced during the workshop
  • Apply their understanding of emotional intelligence to reading the emotions of others and facilitating desired outcomes in practical workplace scenarios

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, delivered electronically

*Please allow only the registered individual(s) to view the materials.

Note: An e-manual for this workshop is included in purchase.

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Some of the Topics Included

  • What Emotional Intelligence Is
  • Why Emotional Intelligence Matters
  • The Importance of Emotional Intelligence in the Workplace
  • The Five Skills of Emotional Intelligence (S.E.N.S.E.): Self-Awareness, Emotion Regulation, Noticing Others, Social Facilitation, Engagement Balancing

Target Audience

This is an introductory-intermediate level workshop.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

This is a live virtual event, please check your system requirements prior to registering.

Trainer: Elaine Pedersen

Elaine is a Chartered Professional in Human Resources and holds a Master of Arts degree in Leadership, as well as a Bachelor’s degree in Commerce. She has extensive training experience and has created and delivered numerous training programs on organizational development topics such as enhancing leadership skills, best hiring practices, team building, conflict resolution, motivation and retention, emotional intelligence, and the Myers-Briggs Type Indicator. Prior to entering the health care field, Elaine was a manager of several teams in the retail and marketing sectors. She believes in fostering healthy workplace environments and helping organizations create cultures of learning. In addition to training with ACHIEVE, she also provides leadership coaching and practice management consulting services to health care professionals and private practice owners. Elaine is an engaging and insightful presenter whose interactive approach helps learners integrate concepts and skills from her presentations.

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