Live Virtual Workshops

De-escalating Potentially Violent Situations

October 29, 2025
(09:00 AM - 04:00 PM CDT )
$339.00 (regular rate)
$299.00 (*early rate)
Location: Online Virtual
Trainer Sheri Coburn
*early rate expires 10/08/2025
6
Continuing Education
Credit Hours (CEC)

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De-escalating Potentially Violent Situations - Live Virtual - October 29, 2025; 9am-4pm Central Time

Early rate expires 10/08/2025

Quantity: 1 $ 299.00
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This workshop is provided in partnership with our partner organization, Crisis & Trauma Resource Institute (CTRI). Workshop details may be sent to you via email from CTRI.

If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations with confidence, interpersonal communication skills, and empathy.

You will explore the dynamics of how our brains manage escalating emotions, identify enablers of violence, and learn regulation skills so you can confidently navigate tense situations. By the end of this training, you will have a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies.

Learning Objectives

Upon completion, participants should be able to:

  • Explore the importance of using a trauma-informed approach in the de-escalation process
  • Identify common trauma responses and your role in escalation
  • Understand the importance of emotion regulation in successful de-escalation
  • Implement a practical de-escalation framework
  • Review and practice de-escalation strategies

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

*Please allow only the registered individual(s) to view the materials.

Note: An e-manual for this workshop is included in purchase.

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Some of the Topics Included

  • A Trauma-Informed Approach
  • Putting Trauma Responses in Context
  • Emotion Regulation and the Triune Brain
  • The Impacts of Emotionally Heightened Situations
  • Co-Regulation
  • Overview of Violence
  • Behaviours of Concern and Enablers of Violence
  • Rating Your Workplace Risk Levels
  • The De-escalation Process: Awareness, Connection, Problem-Solving, Closing
  • Promoting Strategies for Whole-Brain Integration
  • When and How to Disengage
  • Practice Scenarios
  • Special Considerations for Unique Situations

Target Audience

This is an introductory-intermediate level workshop for anyone who wants to learn trauma-informed interpersonal strategies to de-escalate emotionally heightened situations and prevent violence.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Sheri Coburn

Sheri is a Registered Social Worker in the province of New Brunswick who holds a Master of Social Work degree and a Bachelor's degree in Criminology. Her broad range of experience includes working in front line and leadership roles in both government and social service organizations. Sheri values workplaces and organizations that are able to identify, build on, and capitalize on their most valuable resource: the people who work there. She believes people should love their job and that the health and wellness of a workplace and their employees is the best determinant for both individual and organizational success. In addition to her work with ACHIEVE, Sheri is also a counsellor in a private practice setting where she provides counselling in the areas of mental health, addiction, and trauma. As a facilitator Sheri uses humour and passion to create an impactful experience for those in attendance. Read blogs written by Sheri here.

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