Live Virtual Workshops

De-escalating Potentially Violent Situations

February 18, 2026
(09:00 AM - 04:00 PM CT )
$339.00 (regular rate)
$299.00 (*early rate)
Location: Online Virtual
Trainer Paul Carrick
*early rate expires 01/28/2026
6
Continuing Education
Credit Hours (CEC)

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De-escalating Potentially Violent Situations - Live Virtual - February 18, 2026; 9am-4pm Central Time

Early rate expires 01/28/2026

Quantity: 1 $ 299.00
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This workshop is provided in partnership with our partner organization, Crisis & Trauma Resource Institute (CTRI). Workshop details may be sent to you via email from CTRI.

If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations with confidence, interpersonal communication skills, and empathy.

You will explore the dynamics of how our brains manage escalating emotions, identify enablers of violence, and learn regulation skills so you can confidently navigate tense situations. By the end of this training, you will have a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies.

Learning Objectives

Upon completion, participants should be able to:

  • Explore the importance of using a trauma-informed approach in the de-escalation process
  • Identify common trauma responses and your role in escalation
  • Understand the importance of emotion regulation in successful de-escalation
  • Implement a practical de-escalation framework
  • Review and practice de-escalation strategies

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

*Please allow only the registered individual(s) to view the materials.

Note: An e-manual for this workshop is included in purchase.

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Some of the Topics Included

  • A Trauma-Informed Approach
  • Putting Trauma Responses in Context
  • Emotion Regulation and the Triune Brain
  • The Impacts of Emotionally Heightened Situations
  • Co-Regulation
  • Overview of Violence
  • Behaviours of Concern and Enablers of Violence
  • Rating Your Workplace Risk Levels
  • The De-escalation Process: Awareness, Connection, Problem-Solving, Closing
  • Promoting Strategies for Whole-Brain Integration
  • When and How to Disengage
  • Practice Scenarios
  • Special Considerations for Unique Situations

Target Audience

This is an introductory-intermediate level workshop for anyone who wants to learn trauma-informed interpersonal strategies to de-escalate emotionally heightened situations and prevent violence.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Paul Carrick

Paul has been providing conflict resolution and counselling services for over 25 years. He is a Registered Social Worker who holds a Master’s degree in Clinical Social work and a diploma in Human Resources. Paul currently works for the University of Winnipeg as a Complaints Resolution Advisor and has a small private counselling practice. He has in-depth experience supporting individuals, organizations, and communities experiencing unhealthy work environments, bullying, trauma, and mental health concerns. Paul believes the key to facilitating critical conversations is to do so in a nonthreatening manner so that individuals and organizations feel heard and supported. As a trainer, he delivers practical, applicable information in an approachable, humorous, and engaging presentation style.

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