Live Virtual Workshops

Conflict Resolution Skills for Leaders

May 05, 2026
(09:00 AM - 04:00 PM CDT )
$399.00 (regular rate)
$359.00 (*early rate)
Location: Online Virtual
Trainer Jennifer Slay
*early rate expires 04/14/2026
6
Continuing Education
Credit Hours (CEC)

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Conflict Resolution Skills for Leaders - Live Virtual - May 5, 2026, 9am-4pm Central Time

Early rate expires 04/14/2026

Quantity: 1 $ 359.00
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Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people they lead suffer and workplace performance plummets. Many conflicts would not spiral out of control if leaders used conflict resolution techniques that are easy to learn and utilize. This workshop provides strategies for leading through conflict with clarity and confidence. Participants will learn to use conflict analysis tools to understand complex interpersonal dynamics and team tension which will help them make informed choices for where and when to intervene in a conflict.

Please note: This workshop is taught by both a senior leader and a conflict management specialist.

Learning Objectives

Upon completion, participants should be able to:

  • Use conflict analysis tools to understand complex interpersonal dynamics and team tension
  • Describe where and when to intervene in a conflict
  • Utilize tools for handling difficult conversations

Method of Delivery

Presentation, video, demonstration, experiential practice, personal reflection, delivered electronically

*Please allow only the registered individual(s) to view the materials.

Note: An e-manual for this workshop is included in purchase.

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Some of the Topics Included

  • Navigating Your Role as a Conflict Resolution Leader
  • Choosing Where to Focus Your Energy in Conflict
  • How Conflict Escalates
  • Sources of Conflict
  • Coaching for Conflict Resolution Framework
  • The Role of Leadership Styles in Resolving Conflict
  • How to Address Conflict Rooted in Style Differences
  • Tools for Navigating Difficult Conversations

Target Audience

This workshop is intermediate-advanced level workshop and will benefit leaders, managers, supervisors, human resource personnel, and anyone who deals with workplace tension and interpersonal conflict.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Jennifer Slay

Jennifer is an accomplished leader and social work expert. She has over 20 years of experience in enhancing organizational development through focused diversity, equity, inclusion, and decolonization initiatives. She has an Honours Bachelor's degree in Anthropology and Social Work, a Master’s degree in Social Work, and is the Director of EDID at King's University College. Jennifer is also the co-founder of a coaching and counselling group, and is recognized for her ability to foster workplace environments that prioritize growth, healing, and inclusivity. Jennifer’s work centres around empowering organizational leaders and teams through tailored programs that emphasize emotional intelligence, cognitive behavioural therapy techniques, and resilient communication strategies. As a passionate advocate for systemic change, Jennifer believes in the power of inclusive cultures where everyone feels valued and empowered to contribute to their fullest potential.

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