ACHIEVE Webinars

Managing the Unexpected

This is a 1 minute preview of the webinar.

$29.99

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1

Continuing Education
Credit Hours (CEC)

When you work with people, the unexpected is bound to happen. And as a team lead, it’s your job to adapt, make decisions under pressure, and communicate these to your team.
This webinar gives you practical tools and skills to address emotionally complex, people-centred workplace challenges, such as major illnesses, sudden departures, ethical
breaches, and other destabilizing disruptions. You’ll be challenged to address the unexpected using a trauma-informed lens, so you can navigate these situations with
compassion, clarity, and confidence. When you take a trauma-informed approach, you better understand the human impacts of these types of events and can reduce their
duration and impact. You’ll leave this webinar knowing how to facilitate recovery, reflection, and renewal after a destabilizing event, so you can create a culture of readiness and a more resilient team.

Facilitator: Mark Schinkel

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Learning Objectives

Upon completion of this webinar, participants should be able to:

  • Understand and assess the impact of unexpected, people-related disruptions
  • Use leadership tools and skills to provide an effective, timely response
  • Demonstrate compassionate, calm, and clear communication under pressure

Target Audience

This webinar is for leaders, supervisors, managers, HR professionals, or anyone who wants to learn key skills to guide their team through unexpected, people-related disruptions in the workplace.

Method of Delivery

Presentation, personal reflection, case studies, delivered electronically.

Completing Webinar

Upon viewing the entire webinar, you will be prompted to take a 10-question quiz over the content, and then you will receive a participation certificate. Please allow 10-15 minutes to complete the quiz.

Continuing Education

While associations and licensing bodies accept Achieve workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits

Facilitator: Mark Schinkel

For over 30 years, Mark Schinkel has served in public education as a Teacher, School Administrator, Executive Superintendent of Human Resource Services, and Senior Superintendent of Student Achievement and Well-Being with the Waterloo Region District School Board. He holds a Bachelor of Science degree in Management, as well as Bachelor of Education and Master of Religion degrees. Mark’s commitment to organizational excellence, building highly effective teams, and leadership development provides a wealth of practical experience in creating the conditions that allow employees to flourish in a safe, inclusive, healthy, purposeful, and productive work environment. He believes that effective leaders leverage and nurture the natural relationship between productivity, organizational goals, healthy work environments, and individual well-being. As an experienced and considerate facilitator, Mark places a high value on creating an engaging, practical, and fun learning experience that is focused on identified participant learning goals and outcomes. Read blogs written by Mark here.

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