ACHIEVE Webinars

Difficult Conversations

Strategies for Challenging Discussions

This is a 1 minute preview of the webinar.

$29.99

Or MEMBER PLAN
(Starting at $11.99 a month/viewer)

1

Continuing Education
Credit Hours (CEC)

Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace. This webinar will review the key elements of preparing for, conducting, and concluding difficult conversations.

Trainer: Wendy Loewen Managing Director

Buy 30-Day Access Now

Each on-demand purchase is for one viewer. Please purchase one copy per viewer.

Bundle your webinars! Purchase any 3 webinars for the price of 2. Coupon automatically applied at checkout.

Learning Objectives

Upon completion of this webinar, participants should be able to:

  • Identify the elements of a difficult conversation
  • Name the two types of difficult conversations
  • Describe the importance of curiosity

Target Audience

This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.

Method of Delivery

On-Demand webinars are recorded and contain 60 minutes of instruction from the facilitator using visual powerpoint slides.

Completing Webinar

Upon viewing the entire webinar, you will be prompted to take a 10-question quiz over the content, and then you will receive a participation certificate. Please allow 10-15 minutes to complete the quiz.

Continuing Education

While associations and licensing bodies accept Achieve workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits

Trainer: Wendy Loewen

Managing Director

Wendy is the Managing Director of ACHIEVE Centre for Leadership and co-author of The Culture Question and Don't Blame the Lettuce. She is a thoughtful and empowering leader who believes in the importance of listening to the needs and aspirations of people, and then facilitating the next step in their development. Wendy is the former vice president of the Alternative Dispute Resolution Institute of Manitoba. She is a former teacher and director of a health and social services program. Wendy has a Master’s degree in Conflict Analysis and Management, and Bachelor’s degrees in both Psychology and Education. She believes that learning is a dynamic and lifelong endeavor, and with commitment and guidance, the process should be enjoyable and motivating. Wendy is an engaging presenter who delivers material in a way that maximizes the learning potential for all participants. Read blogs written by Wendy here. Contact Wendy at: [email protected] 204-789-2453

Team Member Icon
Access to over 50 Webinars

Join Our Member Plan

Not only does our Member Plan get you access to our library of webinars but you also receive special promotions like 25-50% off select items!

Sign Up Today

You may also like…

Keep up to date with ACHIEVE

Receive a free Conflict Resolution Skills E-Manual!
Sign me up to receive info on: