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Assertive Communication

Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about...

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Board Development

The Fundamentals of Governance

Board governance, when done poorly, creates significant frustration for its members and can lead to organizational dysfunction. When they are...

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Change Management

How to Navigate Change

When our workplaces change, it often creates new challenges and stresses for us as we worry about what lies ahead....

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Change Management

A Leader's Guide

Organizational change efforts stall when leadership forgets to focus on the impact change will have on employees. Managing the “people...

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Coaching Strategies for Leaders

Conflict, Performance, Change

In the absence of intentional coaching, employees often lack the support they need to develop and perform at their highest...

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Coaching Strategies for Leaders [French Version]

Conflict, Performance, Change

In the absence of intentional coaching, employees often lack the support they need to develop and perform at their highest...

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Communication – The Essential Skills

In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication....

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Conflict Resolution Skills

Unhealthy and poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution...

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Conflict Resolution Skills for Leaders

Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people...

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