Private Training

Polarizing Conversations

½ day

Polarizing Conversations

About this Workshop

Do you want to learn how to maintain relationships when discussing potentially triggering issues? Many people find themselves ill-prepared for these conversations and, as a result, avoid them or feel overwhelmed when they’re happening. This workshop equips you with skills for managing your own emotions and understanding the various dynamics of having polarizing discussions so you can confidently ensure they are productive and respectful. This is helpful for talking about things such as gender and equity, race relations, environmentalism, the pandemic, and remote work. No matter where you might have to discuss a polarizing issue, this workshop teaches you to do so in a way that will leave everyone feeling heard and respected.

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Target Audience

This is an introductory-intermediate level workshop applicable to both employees and managers.

Method of Delivery

Presentation, case study exercises, experiential practice, and personal reflection.

Learning Objectives

At the end of this workshop, participants should be able to:

  • Explain polarizing conversations and their many layers
  • Identify our natural emotional responses to challenging interactions
  • Utilize listening and validation to reduce tension
  • Demonstrate how to set up conversations for success and make people feel safe
  • Practice skills to engage in conversations about polarizing topics

Topics Included

  • Understanding the Dynamics of Polarizing Topics
  • Our Natural Responses to Challenging Interactions
  • Preparing for the Polarized Conversation
  • Depersonalizing the Conversation
  • Finding Common Ground
  • Utilizing Empathy and Validation
  • How to Help People Feel Safe
  • Engaging in a Respectful Conversation

Private Training

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