Private Training

Emotional Intelligence

½ or 1 day

About this Workshop

Emotions are powerful and can be challenging to define, yet they play a crucial role in our interactions and well-being. Emotional intelligence is the ability to understand and manage our own emotions, as well as recognize and influence the emotions of others.

This workshop explores the importance of emotional intelligence in the workplace, giving you the tools to enhance your emotional awareness and communication skills. Through self-assessment and skill development exercises, you will learn to identify and articulate your own emotions, constructively respond to the emotions of others, and create an environment where everyone feels heard and understood. You will gain practical skills to improve your emotional intelligence, leading to better relationships and more effective leadership.

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Target Audience

This is an introductory-intermediate level workshop.

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

Learning Objectives

At the end of this workshop, participants should be able to:

  • Define emotional intelligence
  • Recall the five skill areas of emotional intelligence: self-awareness, emotional regulation, noticing others, social facilitation, engagement balancing
  • Practice associating their own physical sensations with named emotions
  • Strengthen their own emotional intelligence using exercises they have practiced during the workshop
  • Apply their understanding of emotional intelligence to reading the emotions of others and facilitating desired outcomes in practical workplace scenarios

Note: A printed manual for this workshop is included, and received at the event.

Topics Included

  • What Emotional Intelligence Is
  • Why Emotional Intelligence Matters
  • The Importance of Emotional Intelligence in the Workplace
  • The Five Skills of Emotional Intelligence (S.E.N.S.E.): Self-Awareness, Emotion Regulation, Noticing Others, Social Facilitation, Engagement Balancing

Length

Half-day version: The half-day version provides an introduction and overview of emotional intelligence focusing on directing the participants own emotions and influencing others. Some time is allocated to self-reflection and skill building.

One-day version: The full-day version is extended to explore empathy and the understanding of other’s emotions. It also provides a more in-depth look at the components of emotional intelligence and includes numerous interactive exercises.

Private Training

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