Private Training

Communication

1 day

About this Workshop

In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace. Participants will hone their verbal communication strategies including speaking and listening skills. They will also learn approaches for utilizing communication technologies such as phone, email, and video conferencing more effectively. This training will give participants tools and strategies to communicate with clarity and purpose while choosing the best medium for the message.

 

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Bring this Training to You

Step 1 - Contact Us

An ACHIEVE Training Coordinator will take the time to understand your goals. Together, we’ll find the right training that suits your organization’s unique needs.

Step 2 - Pricing

Our pricing is based on several factors, including group size, the training topic, session length, and any applicable travel costs. We’ll provide you with a no-obligation quote tailored to your situation.

Step 3 - Confirm

Once you’re ready to proceed, we’ll assign a facilitator and schedule the training. Your facilitator will reach out ahead of time to learn more about your group and tailor the workshop accordingly.

Begin Today

Reach out to bring this training to your organization.

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Target Audience

This is an introductory level workshop.

Method of Delivery

Presentation, video, demonstration of skills, experiential practice, personal reflection, and small group discussions.

Learning Objectives

At the end of this workshop, participants should be able to:

  • Identify steps to improve skills to listen, speak, persuade, email, and text
  • Describe positive communication with coworkers
  • List steps for effective communication
  • Identify a plan of meaningful communication in one’s own work environment

Topics Included

  • The Complexity of Communication
  • Communication Styles
  • The Importance and Role of Body Language
  • Skills for Connecting with Others
  • Strategies for Speaking Effectively
  • Tools for Persuading Others
  • Phone Etiquette
  • Making Email Work for You and Your Recipients
  • Technology and Communication

Private Training

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