Private Training

Assertive Communication

½ or 1 day

About this Workshop

Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness. In this training, participants will build an awareness of their communication patterns and learn to deal confidently with people around them. This workshop is fun, meaningful, and highly effective for improving communication awareness and skills.

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Bring this Training to You

Step 1 - Contact Us

An ACHIEVE Training Coordinator will take the time to understand your goals. Together, we’ll find the right training that suits your organization’s unique needs.

Step 2 - Pricing

Our pricing is based on several factors, including group size, the training topic, session length, and any applicable travel costs. We’ll provide you with a no-obligation quote tailored to your situation.

Step 3 - Confirm

Once you’re ready to proceed, we’ll assign a facilitator and schedule the training. Your facilitator will reach out ahead of time to learn more about your group and tailor the workshop accordingly.

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Reach out to bring this training to your organization.

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Target Audience

This is an introductory-intermediate level workshop.

Method of Delivery

Presentation, video, experiential practice, personal reflection, and small group discussions.

Learning Objectives

At the end of this workshop, participants should be able to:

  • To define assertive communication
  • To practice giving an assertive opinion
  • To discuss personal boundaries and practice saying “no” when appropriate
  • To outline the steps for giving corrective feedback in the form of a DESO script
  • To identify options of response receiving negative feedback

Note: A printed manual for this workshop is included, and received at the event.

Topics Included

  • What’s Required for Effective Communication
  • Assertiveness Self-Assessment
  • Characteristics of Aggressive and Passive Communicators
  • Assertive Communicator Characteristics
  • Assertive Body Language
  • Guidelines for Offering an Opinion
  • Strategies for Giving Directions
  • How to Say “No” Assertively
  • Skills for Making Requests
  • Giving Corrective Feedback
  • Dealing with Difficult Responses

Length

Half-day version: The half-day version of this workshop covers much of the same material as the one-day version but there is less emphasis on skills practice.

One-day version: The full-day version of this training provides a comprehensive framework to understand effective communication with plenty of time allocated to skill development and content application.

Private Training

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