The Confidence Lens

Rethinking Performance Feedback

Just mentioning performance management can elicit a negative response from employees and managers alike.

Leaders often recognize when a performance conversation is needed but still hesitate to engage. Whether it’s addressing a concern or affirming positive effort, these conversations matter. Avoiding them isn’t just unproductive – it’s a missed opportunity to lead effectively.

This webinar will give you a clear and practical approach to initiating performance conversations without avoidance, assumptions, or unnecessary tension. You’ll learn how to clarify what needs to be said, deliver feedback in the most constructive way, and focus on the behaviours that matter most.

Here’s what you’ll learn:

• How to recognize when a performance conversation is needed and take timely, appropriate action
• How to prepare for conversations by identifying observable behaviours and clarifying expectations
• How to deliver feedback in a way that supports accountability and maintains trust
• How to approach both positive and challenging conversations with clarity, confidence, and purpose

Who this webinar is for:

• Leaders committed to building trust and driving performance
• Supervisors and managers who want to empower their people
• Employees looking to create a collaborative atmosphere
• Anyone who wants to strengthen their ability to give constructive feedback