Micro Conflict Practice Guide

"The training was amazing. I look forward to using the information learned with my team."

Heather Oldfield

Supervisor, YMCA, Forest Glen Community Centre

“The facilitator was excellent. He kept the group engaged the whole time.”

Bruce Graham

Technician, Drug Awareness & Prevention, Western Quebec School Board

“This was fantastic. A lot of really good tips and nuggets.”

Renee Banville

Assistant Manager, Marketing, Investors Group

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