Many organizations rely too heavily on performance evaluations to manage performance and neglect the role of on-going feedback that supports day-to-day improvement. This manual moves beyond how to facilitate a performance review and will examine the best practices in continuous performance management. These practices serve to align the goals of the organization with the individual efforts of an employee. Readers in this training will learn skills for offering corrective feedback and validating desired workplace behaviours that will draw out the best from those they manage. 30 pages

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