Access to over 50 Webinars
Join Our Member Plan
Not only does our Member Plan get you access to our library of webinars but you also receive special promotions like 25-50% off select items!
On-Demand Webinars
Polarizing Conversations
How to Talk About Triggering Topics
This is a 1 minute preview of the webinar.
$29.99
Or
MEMBER PLAN
(Starting at
$11.99
a month/viewer)
1
Continuing Education
Credit Hours (CEC)
The workplace has undergone significant changes over the last decade. Important conversations about gender and equity, race, the environment, the pandemic, and remote work have shown us how crucial it is to talk about these topics thoughtfully.
This webinar will help you get a handle on the dynamics of polarizing conversations and how we naturally react to challenging discussions. You’ll learn skills to manage your own emotions while talking about different viewpoints, so you can turn heated discussions into productive and respectful ones. The goal is not to convince others to see things your way, but to listen, empathize, and validate their perspective to foster healthy communication.
Trainer: Kristen Deuzeman
Each on-demand purchase is for one viewer. Please purchase one copy per viewer.
Bundle your webinars! Purchase any three webinars for the price of two. Add three webinars to your cart, and the discount will be applied automatically at checkout.
Learning Objectives
Upon completion of this webinar, participants should be able to:
- Describe our natural emotional responses to challenging interactions
- Prioritize curiosity, listening, and validation to reduce tension
- Summarize key skills for making people feel safe and setting up conversations for success
Target Audience
This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.
Method of Delivery
On-Demand webinars are recorded and contain 60 minutes of instruction from the facilitator using visual powerpoint slides.
Completing Webinar
Upon viewing the entire webinar, you will be prompted to take a 10-question quiz over the content, and then you will receive a participation certificate. Please allow 10-15 minutes to complete the quiz.
Continuing Education
While associations and licensing bodies accept Achieve workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits
Trainer: Kristen Deuzeman
Kristen is an Organizational Psychologist who specializes in psychological assessments. She completed her undergraduate degree at the University of Ottawa, and her graduate work at both the University of Ottawa and Concordia University. In addition to training with ACHIEVE, Kristen is the clinical director for a psychological services agency. As a leader, she believes that continuous development and self-awareness is essential to one’s ability to serve others. As a trainer, Kristen combines her experience in organizational psychology and clinical work to enhance self-discovery and skill development for participants. She is a passionate facilitator who uses warmth and humour to create engaging and meaningful workshops. Read blogs written by Kristen here.
