CTRI ACHIEVE

Communication Skills

Communication

The Crucial Skills

Strong communication is the foundation of effective leadership and teamwork. This training teaches core communication skills that improve clarity, collaboration, and results.

Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included

Build Strong Communication Skills at Work

In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace. Participants will hone their verbal communication strategies including speaking and listening skills. They will also learn approaches for utilizing communication technologies such as phone, email, and video conferencing more effectively. This training will give participants tools and strategies to communicate with clarity and purpose while choosing the best medium for the message.

Learning Objectives

Identify steps to improve skills to listen, speak, persuade, email, and text

Describe positive communication with coworkers

List steps for effective communication

Identify a plan of meaningful communication in one’s own work environment

12,500+

Professionals Trained

4.3 Stars

Trustpilot Rating

500+

Organizations Served

Choose Your Format

Training options built for real-world needs.

Most Popular

On-Demand Workshop

Recorded workshop for flexible, self‑paced learning.

$149

/ per person

Start right away – no scheduling required

Learn at your own pace, in manageable sections

Follow along with a full downloadable manual

Earn a certificate and continuing education credits

Access anytime, on any device

Share access across your team for consistent learning

Live Virtual Workshop

Interactive sessions with experienced facilitators.

From $269

/ per person

Learn from an experienced facilitator

Ask questions and get real-time guidance

Connect and learn alongside peers

Engage in discussions and practical exercises

Earn 6 CECs per day of training

Receive a certificate upon completion

View Upcoming Dates

Personalized training solutions for your team.

Starting at

$3500

per session

Additional Options

On-Demand Webinar

Condensed training in a video format.

Standalone written learning resource.

What You'll Learn

Strengthen your professional toolkit with strategies you can apply right away. The objectives below outline the core competencies you'll build through this training.

Communication Foundations

Understand how communication actually works – including the gap between what we intend to say and what others hear – and why most workplace friction starts here.

Improve Listening Skills

Practice active listening techniques that help you understand what someone is really saying, not just what you expect to hear.

Speak Clearly and with Purpose

Learn how to organize and deliver messages so they land – whether you're giving direction, sharing information, or making a request.

Avoid Misunderstandings

Identify the common habits that create confusion and develop practical strategies for checking understanding and clarifying expectations before problems start.

Adapt Your Communication Style

Develop awareness of different communication styles and learn how to adjust your approach to work more effectively with different people.

Strengthen Team Collaboration

Apply communication skills that make teams work better together. Enjoy clearer handoffs, more productive meetings, and fewer conversations that need to be had twice.

Our Approach

Grounded in research, practical application, and real‑world experience.

Accessible

Clear, approachable learning without unnecessary jargon.

Applicable

Content designed for real‑world challenges and opportunities.

Engaging

Facilitators bring content to life through stories and examples.

Practical

Skills and tools designed for everyday use in your setting.

What People Are Saying

Insights from our participants.

"

I'll definitely be on the look out for further training from Achieve. Through other participants I have heard excellent things about other courses. The strengths of the training were the ease of access and the excellent trainer who knew their materials very well and included all participants in the lecture."

Katja Moehl

Bay St. George Residential Support Board

"

ACHIEVE Centre for Leadership has become one of our most trusted resources for all things related to workplace culture and leadership. We have utmost confidence that any of their resources and materials are well-researched, verified, and represents best-practice in the industry. "

Nicole McKeen

City of Kawartha Lakes

"

The best parts of the workshop were that the instructor was engaging, knowledgeable, and professional, and that the diverse group of participants provided interesting contributions and discussion."

Laine Jensen

Edmonton Police Service

FAQs

Common questions about the training.

This training is for:

Leaders, managers, and supervisors

Human resources and people operations teams

Executive directors and senior leadership

Team leads and project managers

Employees moving into leadership roles

Professionals in corporate or organizational settings

Nonprofit and public sector administrators

Anyone who wants to strengthen their leadership and team skills

What does this training cover?

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This workshop builds core communication skills including active listening, message clarity, style awareness, and strategies for reducing misunderstandings in the workplace.

Who is this training for?

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This training is suited for employees, team leads, managers, and anyone who wants to communicate more effectively with colleagues, clients, or leadership.

Is this training just for leaders?

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No. While leadership communication is part of the content, this workshop is valuable for anyone who collaborates at work – regardless of role or level.

Does this training address email or written communication?

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This workshop focuses on interpersonal and verbal communication. ACHIEVE also offers a dedicated How to Use Email Effectively webinar for written communication skills.

Is this training available online or on-demand?

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Yes. ACHIEVE offers this workshop in live, on-demand, and private formats. View current dates or contact us to arrange a session.

Can this be paired with Assertive Communication or Conflict Resolution Skills training?

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Yes. These topics complement each other well. Contact ACHIEVE to discuss a combined training approach for your team.

Improve Workplace Communication

Learn the communication skills that improve clarity, reduce misunderstandings, and build stronger working relationships. View live training dates, explore on-demand options, or bring this workshop to your team.

Start Learning View Upcoming Dates

Available for Private Delivery

Certificate Included