Live Virtual Workshops

Conflict Resolution Skills for Leaders

June 23, 2027
(09:00 AM - 04:00 PM EST )
Location: Online Virtual
Facilitator Andrew Wychnenka
6
Continuing Education
Credit Hours (CEC)
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Conflict Resolution Skills for Leaders - Live Virtual - June 23, 2027; 9am-4pm CDT/UTC-5
$ 429.00 CAD (regular rate)
$ 389.00 CAD (*early rate)
*early rate expires 06/02/2027
Quantity: 0
Total Price: $0.00 USD
Conflict Resolution Skills for Leaders - Live Virtual - June 23, 2027; 9am-4pm CDT/UTC-5
$ 429.00 CAD (regular rate)
$ 389.00 CAD (*early rate)
*early rate expires 06/02/2027
Quantity: 0
Total Price: $0.00 USD
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Conflict Resolution Skills for Leaders - Live Virtual - June 23, 2027; 9am-4pm CDT/UTC-5
$ 429.00 CAD (regular rate)
$ 389.00 CAD (*early rate)
*early rate expires 06/02/2027

Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people they lead suffer and workplace performance plummets. Many conflicts would not spiral out of control if leaders used conflict resolution techniques that are easy to learn and utilize. This workshop provides strategies for leading through conflict with clarity and confidence. Participants will learn to use conflict analysis tools to understand complex interpersonal dynamics and team tension which will help them make informed choices for where and when to intervene in a conflict.

Please note: This workshop is taught by both a senior leader and a conflict management specialist.

Learning Objectives

Upon completion, participants should be able to:

  • Use conflict analysis tools to understand complex interpersonal dynamics and team tension
  • Describe where and when to intervene in a conflict
  • Utilize tools for handling difficult conversations

Method of Delivery

Presentation, video, demonstration, experiential practice, personal reflection, delivered electronically

*Please allow only the registered individual(s) to view the materials.

Note: An e-manual for this workshop is included in purchase.

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Some of the Topics Included

  • Navigating Your Role as a Conflict Resolution Leader
  • Choosing Where to Focus Your Energy in Conflict
  • How Conflict Escalates
  • Sources of Conflict
  • Coaching for Conflict Resolution Framework
  • The Role of Leadership Styles in Resolving Conflict
  • How to Address Conflict Rooted in Style Differences
  • Tools for Navigating Difficult Conversations

Target Audience

This workshop is intermediate-advanced level workshop and will benefit leaders, managers, supervisors, human resource personnel, and anyone who deals with workplace tension and interpersonal conflict.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

The fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture, transcribe, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations.

This is a live virtual event, please check your system requirements prior to registering.

Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Facilitator: Andrew Wychnenka

Andrew is a conflict management professional with over a decade of experience in delivering conflict management services such as mediation, coaching, and training in a variety of sectors. He is passionate about helping people understand conflict and find solutions to problems that seem insurmountable on their own. He has a bachelor’s degree in Conflict Resolution Studies and Psychology and holds a Chartered Mediator designation through the Alternative Dispute Resolution Institute of Canada. He has conducted over 100 mediation processes in court, family, workplace, and community settings, and has over 18 years of service as a leader in the Canadian military, which includes a deployment to Afghanistan. He also spent five years as a conflict management expert for a government department where he offered internal mediation services, training, and group processes. Andrew believes that a having a mindset that focuses on seeking understanding is the key to resolving conflict. As a facilitator, he is passionate about making the content of a workshop relatable through practical examples and dialogue among participants.  

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