Paul has been providing conflict resolution and counselling services for over 25 years. He is a Registered Social Worker who holds a Master’s degree in Clinical Social work and a diploma in Human Resources. Paul currently works for the University of Winnipeg as a Complaints Resolution Advisor and has a small private counselling practice. He has in-depth experience supporting individuals, organizations, and communities experiencing unhealthy work environments, bullying, trauma, and mental health concerns. Paul believes the key to facilitating critical conversations is to do so in a nonthreatening manner so that individuals and organizations feel heard and supported. As a trainer, he delivers practical, applicable information in an approachable, humorous, and engaging presentation style.