Leadership & Management
Workplace Culture

Invest in People

Building the Trust That Enables Performance
Coming 2027

Without trust between a leader and their team, guiding and influencing others is nearly impossible – and trust doesn't build itself. This training gives you practical tools to strengthen working relationships, hold better one-on-one conversations, and invest in your people's growth with intention.

Available for Private Delivery
Certificate Included
Invest in People

Build the Trust That Enables Performance

Managing people is one of the most challenging parts of any leadership position – but it’s also the most important. Without trust between a leader and their team, the ability to guide and influence is nearly impossible.

Using The Trust Compass, you will consider how care, clarity, consistency, and competency build trust in working relationships. From there, you will identify any trust gaps in your current working relationships, practice purposeful questioning and active listening, and use a strengths-based approach to support employee development.

By the end of the workshop, you will have a 30-60-90-day People Investment Plan for one team member. This plan will include steps to build the relationship, a development goal, and a schedule for regular check-ins.

Learning Objectives

Analyze one of your current relationships for trust gaps using The Trust Compass
Explain why care anchors trust and how clarity, consistency, and competency can strengthen your relationships
Practice a structured one-on-one using a one-on-one practice tool
Create a development conversation outline based on your team member’s strengths
Produce a comprehensive People Investment Plan with relationship actions, a goal, and check-ins
12,500+
Professionals Trained
4.3 Stars
Trustpilot Rating
500+
Organizations Served

Choose Your Format

Training options built for real-world needs.

Most Popular

Private Training

Personalized training solutions for your team.

$4,000
/ starting at
1 day
Bring a facilitator to your team – onsite or virtual
Personalize content to your context and priorities
Focus on your real challenges and scenarios
Engage in interactive discussion and practical application
Align your team around shared language and approaches
Build skills that translate directly into day-to-day work

What You'll Learn

Walk away with the knowledge and tools to make a meaningful difference. The objectives below outline what you'll be equipped to do after completing this training.

Understand The Trust Compass

Learn how care, clarity, consistency, and competency work together to build trust.

Diagnose Trust Gaps

Assess your working relationships to see where trust is strong – and where it's breaking down.

Ask Better Questions

Practice purposeful questioning and active listening in your conversations.

Run Structured One-on-Ones

Conduct effective one-on-one conversations using a practical tool.

Develop Through Strengths

Plan development conversations built on your team members' strengths.

Create a People Investment Plan

Leave with a 30-60-90-day plan that includes relationship actions, a development goal, and regular check-ins

Our Approach

Grounded in research, practical application, and real‑world experience.

Accessible

Clear, approachable learning without unnecessary jargon.

Applicable

Content designed for real‑world challenges and opportunities.

Engaging

Facilitators bring content to life through stories and examples.

Practical

Skills and tools designed for everyday use in your setting.

What People Are Saying

Insights from our participants.

"

I'll definitely be on the look out for further training from Achieve. Through other participants I have heard excellent things about other courses. The strengths of the training were the ease of access and the excellent trainer who knew their materials very well and included all participants in the lecture."

Katja Moehl

Bay St. George Residential Support Board

"

ACHIEVE Centre for Leadership has become one of our most trusted resources for all things related to workplace culture and leadership. We have utmost confidence that any of their resources and materials are well-researched, verified, and represents best-practice in the industry. "

Nicole McKeen

City of Kawartha Lakes

"

The best parts of the workshop were that the instructor was engaging, knowledgeable, and professional, and that the diverse group of participants provided interesting contributions and discussion."

Laine Jensen

Edmonton Police Service

Why should I learn more about this topic?

-Trust is the foundation of influence. When it's strong, feedback lands, change goes smoother, and performance follows – when it's absent, even good leadership decisions meet resistance.>br/> -"Build trust" is common advice that's rarely explained. The Trust Compass breaks it into four concrete elements – care, clarity, consistency, and competency – so you can diagnose exactly where a relationship needs work.
-Employee development is too important to leave to annual reviews. A 90-day plan with regular check-ins makes investing in your people a routine practice rather than an occasional event.

This training is for:

Leaders, managers, and supervisors
Human resources and people operations teams
Executive directors and senior leadership
Team leads and project managers
Employees moving into leadership roles
Professionals in corporate or organizational settings
Nonprofit and public sector administrators
Anyone who wants to strengthen their leadership and team skills

What does this training cover?

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This workshop teaches practical approaches for building trust and developing the people you lead. It covers The Trust Compass, diagnosing trust gaps in working relationships, purposeful questioning and active listening, structured one-on-ones, strengths-based development conversations, and creating a 90-day People Investment Plan.

Who is this training for?

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This training is well-suited for new and experienced managers, supervisors, and team leads responsible for creating strong organizational cultures, shaping team behaviours, and improving performance.

What is The Trust Compass?

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It's a framework for understanding how trust is built in working relationships through four elements: care, clarity, consistency, and competency. Care anchors trust, while the other three strengthen it. You'll use the compass to diagnose gaps in one of your current relationships.

What is a People Investment Plan?

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It's a 30-60-90-day plan you'll draft during the workshop for one of your team members, including steps to build the relationship, a development goal, and a schedule for regular check-ins – so the learning turns into sustained practice.

How does this workshop relate to The Essential Five?

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Invest in People is the second Essential in The Essential Five, a leadership framework from our book You Can Manage. This workshop explores that Essential in depth and stands on its own – no prior workshop or reading is required.

Is this training available online or privately?

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Yes. ACHIEVE offers this workshop in live, on-demand, and private formats. Contact us to arrange a session for your organization.

Invest in the People You Lead

Gain practical tools to build trust, strengthen one-on-one conversations, and support your team's growth with a focused 90-day plan. Explore training options or bring this workshop to your organization.

Available for Private Delivery

Certificate Included

Private Training

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Custom Training for Your Team

We can deliver any of our training for your group, on your schedule.

How it works

  • Step 1 — Contact us to discuss your needs and choose a topic.
  • Step 2 — Talk pricing, and we'll work out a detailed proposal.
  • Step 3 — Confirm the details such as the facilitator and training date.

Fill out the form below or give us a call at 1-877-270-9776

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