ACHIEVE Webinars

Leading Through Complexity

Navigating Competing Priorities

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1

Continuing Education
Credit Hours (CEC)

In today’s complex and rapidly changing world, many of the toughest leadership challenges aren’t problems to be solved – they’re ongoing tensions to be managed with care. Whether it’s balancing innovation and efficiency, structure and flexibility, or global consistency and local responsiveness, the ability to lead through complexity requires recognizing and managing polarities – those interdependent values or priorities that must be held in balance for long-term success.  

Managing polarities is the practice of seeing beyond “either/or” choices and learning to lead within “both/and” realities. Leaders who overlook these natural tensions risk swinging between extremes, creating confusion, burnout, and strategic drift.  

This webinar introduces leaders to the art of leading through complexity using the Dual Dynamics Grid and the BALANCE Framework. You will learn how to navigate competing priorities with clarity and confidence, apply polarity thinking to real-world leadership challenges, and shift from reactive problem-solving to adaptive leadership.  

Facilitator: David Jung

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Learning Objectives

Upon completion of this webinar, participants should be able to:

  • Identify and differentiate between solvable problems and polarities 
  • Explain the principles and risks of mismanaging polarities 
  • Apply the Dual Dynamics Grid and the BALANCE Framework to real-world leadership tensions 

Target Audience

This webinar is for executive leaders, directors, people managers, team leads, human resources, organization development, and strategy professionals, as well as change agents and project leaders. Ideal for those who navigate complex and rapidly changing environments, it equips you with the skills to manage ongoing tensions rather than just solve problems.  

Whether you’re balancing innovation and efficiency, structure and flexibility, or global consistency and local responsiveness, you will gain tools to lead through polarity with clarity and confidence. This webinar will help you recognize and manage competing priorities, avoid extremes, and build the adaptability and alignment essential for sustainable success.  

Method of Delivery

Presentation, personal reflection, case studies, experiential practice and small group discussions.

Completing Webinar

Upon viewing the entire webinar, you will be prompted to take a 10-question quiz over the content, and then you will receive a participation certificate. Please allow 10-15 minutes to complete the quiz.

Continuing Education

While associations and licensing bodies accept Achieve workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits

Facilitator: David Jung

David has provided leadership for a range of organizations, from nonprofits to the private sector, for over 30 years. He holds an undergraduate degree in philosophy and a master’s degree in counselling, along with professional certifications in change management, conflict resolution, mediation, and instructional design. He is a guest mediation coach at Harvard University and volunteers as a Qualified Mediator for a restorative justice court diversion program in Manitoba.  With a strong instructional design background, David has created many engaging workshops and sessions throughout his career. He ensures his material reflects current research in the field and is consistent with ACHIEVE’s core values.  In whatever role David takes on, his passion for motivating people to continue their personal journey of learning and growth shines through. David believes that no matter what our role is in the workplace, we can all keep growing our skills to improve our own lives and help improve the lives of others. As a facilitator, he is known for his dynamic presentation style that combines humour and real-world application. 

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