Live Webinars

Difficult Conversations

Strategies for Challenging Discussions

This is a live virtual event using Zoom, an online meeting platform. Please check your system requirements prior to registering.
February 24, 2023
(01:00 PM - 02:00 PM CT )
0.00 (regular rate) + tax
Location: Online Virtual
1
Continuing Education
Credit Hours (CEC)

Register

In support of our vision to create workplaces where people like to work, this webinar is offered for free. Seating is limited, so consider registering early. Please note certificates will not be issued for this webinar.

Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace. This webinar will review the key elements of preparing for, conducting, and concluding difficult conversations.

Learning Objectives

At the end of this webinar, participants should be able to:

  • Identify the elements of a difficult conversation
  • Name the two types of difficult conversations
  • Describe the importance of curiosity

*Please allow only the registered individual(s) to view webinar materials

Target Audience

This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.

Terms & Conditions

View our cancellation policy and other information regarding your webinar here.

Trainer: Wendy Loewen

Managing Director

Wendy is the Managing Director of ACHIEVE Centre for Leadership and co-author of The Culture Question and Don't Blame the Lettuce. She is a thoughtful and empowering leader who believes in the importance of listening to the needs and aspirations of people, and then facilitating the next step in their development. Wendy is vice president of the Alternative Dispute Resolution Institute of Manitoba. She is a former teacher and director of a health and social services program. Wendy has a Master’s degree in Conflict Analysis and Management, and Bachelor’s degrees in both Psychology and Education. She believes that learning is a dynamic and lifelong endeavor, and with commitment and guidance, the process should be enjoyable and motivating. Wendy is an engaging presenter who delivers material in a way that maximizes the learning potential for all participants. Read blogs written by Wendy here. Contact Wendy at: [email protected] 204-789-2453

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