Live Webinars
Difficult Conversations
Strategies for Challenging Discussions
This is a live virtual event using Zoom, an online meeting platform. Please check your
system requirements
prior to registering.
September 26, 2023
(01:00 PM
-
02:00 PM
CDT
)
$44.00 (regular rate)
$35.00 (*early rate)
Trainer
David Jung
Location:
Online Virtual
*early rate expires 09/13/2023
1
Continuing Education
Credit Hours (CEC)
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Difficult Conversations - Live Webinar - September 26, 2023; 1pm-2pm Central Time
Early rate expires 09/13/2023
Quantity:
1
$
35.00
Attendee
1
Information
Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace. This webinar will review the key elements of preparing for, conducting, and concluding difficult conversations.
Learning Objectives
At the end of this webinar, participants should be able to:
- Identify the elements of a difficult conversation
- Name the two types of difficult conversations
- Describe the importance of curiosity
*Please allow only the registered individual(s) to view webinar materials
Target Audience
This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.
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Trainer: David Jung
David has provided leadership for various non-profit organizations for over 25 years. He has a degree in Philosophy, a diploma in Counselling, a Master of Arts in Christian Counselling, as well as certifications in Conflict Resolution and Mediation. In addition to training with ACHIEVE, he works as ACHIEVE’s Training and Development Specialist. In this role, David provides support to other trainers and ensures that training material reflects the current research in the field and is consistent with ACHIEVE’s core beliefs. He also works in the field of mediation where he volunteers as a Mediator for the court diversion program in Manitoba. In whatever role David finds himself, his passion for motivating people to continue their personal journey of learning and growth shines through. David believes that no matter what our role is in the workplace, we can all continue to grow in our skills to improve our own life and to help improve the lives of others. As a trainer, he is known for his dynamic workshop facilitation that combines humour and real-world application.
