Live Webinars

Difficult Conversations

Strategies for Challenging Discussions

This is a live virtual event using Zoom, an online meeting platform. Please check your system requirements prior to registering.
March 12, 2024
(01:00 PM - 02:00 PM CDT )
$49.00 (regular rate)
$39.00 (*early rate)
Trainer Alana Abramson
Location: Online Virtual
*early rate expires 02/27/2024
1
Continuing Education
Credit Hours (CEC)

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Difficult Conversations - Live Webinar - March 12, 2024; 1pm-2pm Central Time

Early rate expires 02/27/2024

Quantity: 1 $ 39.00
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Whether sharing bad news with a client, providing corrective action or talking with a colleague about an uncomfortable issue, difficult conversations are typically stressful and often take a large mental and emotional toll. Many people avoid difficult conversations for these reasons, or find themselves ill prepared when they must have them. Yet, the ability to handle difficult conversations respectfully and professionally is one of the most important skills for success in the workplace. This webinar will review the key elements of preparing for, conducting, and concluding difficult conversations.

Learning Objectives

At the end of this webinar, participants should be able to:

  • Identify the elements of a difficult conversation
  • Name the two types of difficult conversations
  • Describe the importance of curiosity

*Please allow only the registered individual(s) to view webinar materials

Target Audience

This is an introductory-intermediate level webinar intended for anyone interested in learning more about this topic.

Terms & Conditions

View our cancellation policy and other information regarding your webinar here.

Trainer: Alana Abramson

Alana is an experienced leader and has extensive mediation and group facilitation experience in justice, community and school settings. She holds a PhD in Criminology on the topic of transformational learning. As a former Executive Director for a non-profit organization, Alana's experience in mentoring and leadership has provided her with a unique skill set that combines academic understanding with practical knowledge. In addition to training with ACHIEVE, she is a full-time faculty member in criminology at Kwantlen Polytechnic University, where she continues to inspire and be inspired by students and diverse colleagues. Alana believes in collaborative dialogue and life-long learning as a source of personal and social transformation. She is an engaging presenter who is passionate about her work, which allows her to easily facilitate ongoing learning for workshop participants.  

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