Live Virtual Workshops
Conflict Resolution Skills for Leaders
Credit Hours (CEC)
Conflict Resolution Skills for Leaders - Live Virtual - August 2, 2023; 10am-1pm Central Time
Early rate expires 07/12/2023
Learning Objectives
Upon completion, participants should be able to:
- Use conflict analysis tools to understand complex interpersonal dynamics and team tension
- Describe where and when to intervene in a conflict
- Utilize tools for handling difficult conversations
*Please allow only the registered individual(s) to view webinar materials
Method of Delivery
Presentation, video, demonstration, experiential practice, personal reflection, delivered electronically
Some of the Topics Included
- Navigating Your Role as a Conflict Resolution Leader
- Choosing Where to Focus Your Energy in Conflict
- How Conflict Escalates
- Sources of Conflict
- Coaching for Conflict Resolution Framework
- The Role of Leadership Styles in Resolving Conflict
- How to Address Conflict Rooted in Style Differences
- Tools for Navigating Difficult Conversations
Target Audience
This workshop is intermediate-advanced level workshop and will benefit leaders, managers, supervisors, human resource personnel, and anyone who deals with workplace tension and interpersonal conflict.
Terms & Conditions
View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
Trainer: David Jung
David has provided leadership for various non-profit organizations for over 25 years. He has a degree in Philosophy, a diploma in Counselling, a Master of Arts in Christian Counselling, as well as certifications in Conflict Resolution and Mediation. In addition to training with ACHIEVE, he works as ACHIEVE’s Training and Development Specialist. In this role, David provides support to other trainers and ensures that training material reflects the current research in the field and is consistent with ACHIEVE’s core beliefs. He also works in the field of mediation where he volunteers as a Mediator for the court diversion program in Manitoba. In whatever role David finds himself, his passion for motivating people to continue their personal journey of learning and growth shines through. David believes that no matter what our role is in the workplace, we can all continue to grow in our skills to improve our own life and to help improve the lives of others. As a trainer, he is known for his dynamic workshop facilitation that combines humour and real-world application.