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On-Demand Workshops
COVID Conversations
Strategies for Polarizing Interactions
$99.00
2
Continuing Education
Credit Hours (CEC)
In today’s polarized climate surrounding the COVID-19 pandemic, engaging with people whose opinions and ideas diverge from our own has become even more critical. Individual differences can result in arguments rather than productive interactions, draining us of mental and emotional energy. Many people have found themselves ill-prepared for these interactions and, as a result, avoid challenging conversations or feel overwhelmed when they must have them. This workshop equips participants with skills that will allow them to manage their own emotions and understand the various dynamics of polarizing conversations so they can more confidently turn them into productive and respectful interactions.
Trainer: Kristen Deuzeman,
Some of the Topics Reviewed
- Appreciating the Impact of COVID-19
- Understanding the Dynamics of Polarizing Topics
- Our Natural Responses to Challenging Interactions
- Understanding Other Perspectives
- Preparing for a Challenging Conversation
- How to Deliver Bad News
- Depersonalizing the Conversation
- Utilizing Empathy and Validation
- How to Help People Feel Safe
Target Audience
This is an introductory-intermediate level workshop applicable to a wide variety of settings where people are involved in challenging conversations around COVID-19.
Trainer: Kristen Deuzeman
Kristen is an Organizational Psychologist who specializes in psychological assessments. She completed her undergraduate degree at the University of Ottawa, and her graduate work at both the University of Ottawa and Concordia University. In addition to training with ACHIEVE, Kristen is the clinical director for a psychological services agency where she supervises a team of clinicians and works with clients suffering from burnout, anxiety, PTSD, and workplace conflict. As a leader, she believes that continuous development and self-awareness is essential to one’s ability to serve others. As a trainer, Kristen combines her experience in organizational psychology and clinical work to enhance self-discovery and skill development for participants. She is a passionate facilitator who uses warmth and humour to create engaging and meaningful workshops. Read blogs written by Kristen here.
